COVID-19 Response Center


Families Helping Families

Our Team Members and guests are all part of our Giant Eagle family. And, the safety and well-being of the Team Members who bring our stores to life every day, and the guests who rely on us to help them feed and care for their families are always our most important priority.


A Message from our President and CEO
3/14 Announcement

To continue to make the items in greatest need accessbile, we are temporarily changing operating hours in our supermarket. Effective Sunday March 15, Giant Eagle and Market District stores will be open from 7am to 10pm. We also continue to limit purchases on select high demand items.

Store Hours

To continue to make the items in greatest need accessible, we are temporarily changing operating hours in our supermarkets. Effective Sunday, March 15, Giant Eagle and Market District stores will be open from 7 a.m. to 10 pm. We also continue to limit purchases on select high demand items.

Giant Eagle and Market District
Giant Eagle and Market District supermarkets will open at 7 a.m. and close at 10 p.m., seven days a week.

GetGo
All GetGo stores located adjacent to supermarkets will mirror the supermarket hours. For the time being, standalone GetGo locations will continue to operate under normal business hours. Many standalone GetGo locations are open 24 hours a day, offering an alternative for guests.

Pickup and Delivery
Giant Eagle Curbside Pickup and Delivery will be available from 10 a.m. to 7 p.m., seven days a week.

Additional details here: Updated Store Hours

Product Availability

As guests rely on Giant Eagle at this important time, our Team Members are focused on providing the items in greatest need. For this reason, many service departments are temporarily closed. We also continue to limit purchases of high demand paper and water products. Thank you for your understanding.

Pickup & Delivery

For those of you not feeling well or would prefer us to bring your groceries to you, our Curbside Pickup & Delivery service is staffed-up, ready, and available. You can order online here: Shop Curbside or through our mobile app available here: Grocery Mobile Apps

Pickup and Delivery Hours:
Giant Eagle Curbside Pickup and Delivery will be available from 10 a.m. to 7 p.m., seven days a week.

Health & Safety

Protecting our Team Member & Guest

Giant Eagle has long been known for stepping up and leading the way in times like this. Throughout our company history, Giant Eagle has held a strong reputation for safety, and has taken pride in doing so. We employ a wide range of processes and procedures in all of our facilities to ensure the food we offer every day to our guests is safe and available. During this time, we are ramping up our efforts to go above and beyond these standards.

Keeping Stores Clean
More frequently cleaning our restrooms, checkout lanes and payment touch pads.

Taking Preventive Measures
Stressing to all Team Members and guests the importance of taking preventative measures outlined by the CDC, particularly the need for anyone not feeling well to avoid visiting our supermarkets and GetGo locations.

Keeping Shelves Stocked
Working very closely with our supply partners to keep our shelves stocked with the items you need most, including fresh foods, cleaning supplies, and medications.

Alternative Ways to Shop
Ensuring that options are available for those not feeling well or looking for alternatives to coming into a store. Our Giant Eagle Curbside Pickup & Delivery for grocery needs, our drive-thru pharmacies for medication needs, and GetGo mobile ordering for quick in-and-out service are staffed and ready.

Managing Inventory
Managing our available inventory at each store by asking our guests to be mindful of how much of each item they purchase so that we can make these essential items accessible to all our friends and neighbors.

Get Giant Eagle support updates regarding COVID-19 by texting “SUPPORT” to 737587.