We’re striving to make sure everyone in our community has access to the items they need.
We're putting the most rigorous sanitation practices into action to keep our communities safe.
We’re reaching out to our communities and offering our support in every way we can.
Senior Shopping Hours Added
To help protect higher-risk members of our community, our supermarkets will open one hour early for those who are age 60 and older, differently-abled or immune-compromised.
Beginning Monday, March 23, we will open our doors at 6 a.m., Monday through Wednesday, to provide a comfortable shopping opportunity for these vulnerable guests. While store Team Members will not be checking IDs for age confirmation, we ask that other guests respect this dedicated hour.
Team Members will be available to help those who need special accommodations. After the first hour, our supermarkets will be open for all guests between 7 a.m. and 10 p.m.
We’re hiring Team Members for ALL Giant Eagle & Market District locations. Help us support our communities during this important time.
Apply NowGet Giant Eagle support updates regarding COVID-19 by texting “SUPPORT” to 737587.
Our goal is to offer you the comfort of the healthiest and safest environment, and to keep the products you need accessible. To ensure that you can rely on us every day, we’ve temporarily adjusted operating hours.
To help protect higher-risk members of our community, Giant Eagle and Market District supermarkets are offering seniors and other at-risk groups an extra hour of shopping.
Reduced hours at select locations. Some stores in key locations for the community and first responders will remain open 24/7.
Find your GetGo to see updated hoursOur Team Members are focused on making the items we all need available to the entire community. So that our families, friends and neighbors can all stay safe and healthy, some items may have purchase limits and some in-store departments may be operating with limited availability.
In order to ensure our guests are able to get the items they need, all locations will be limiting purchases of the following items:
2 items per guest:
1 item per guest:
We’re making every effort to bring you fresh food and essential services while maintaining the safest possible environment.
Open
Prepared Foods
Hen House for rotisserie chicken, 8-pc. chicken and pot pies
Grab & Go
Gourmet Prepared Foods
Seafood (closed in select stores)
Prepackaged Meat
Deli
Deli in a Hurry
Sushi
Starbucks
Limited Availability
Bakery
Floral
Closed
Full-service meat departments
Dry cleaning
Bulk Food
Café seating in Prepared Foods area
Café seating in Starbucks
Hot Bar, Hot Case, Salad Bar & Hot Soup
Olive bar
Self-serve donuts
Huntington Bank
We’ve also implemented additional safety and sanitation measures to keep you and our Team Members safe. This includes:
Providing no-contact pickup and delivery options
For pick-up orders, Team Members will load your car while you remain in your vehicle. For delivery orders, drivers will drop your order off on your doorstep after confirming you are home to receive it.
Requiring online payment
This will help us minimize guest and Team Member direct contact. If you have coupons, your order will be credited accordingly.
(Ohio Only) Removal of beer, wine and liquor from our online assortment
This will help minimize direct contact as a result of ID checks.
Scheduling Your Order
Our Team Members are working hard to fulfill the high volume of orders and new timeslots are added daily. If there's currently no pickup or delivery availability at your store, please check back later or check a nearby location. We appreciate your patience.
You can also place your order up to a week in advance through Curbside Express or the Giant Eagle Grocery App.
Shop OnlineGiant Eagle has long been known for stepping up and leading the way in times like this. Throughout our company history, Giant Eagle has held a strong reputation for safety, and has taken pride in doing so. We employ a wide range of processes and procedures in all of our facilities to ensure the food we offer every day to our guests is safe and available. During this time, we are ramping up our efforts to go above and beyond these standards.
More frequently cleaning our restrooms, checkout lanes and payment touch pads.
Stressing to all Team Members and guests the importance of taking preventative measures outlined by the CDC, particularly the need for anyone not feeling well to avoid visiting our supermarkets and GetGo locations.
Working very closely with our supply partners to keep our shelves stocked with the items you need most, including fresh foods, cleaning supplies, and medications.
Ensuring that options are available for those not feeling well or looking for alternatives to coming into a store. Our Giant Eagle Curbside Pickup & Delivery for grocery needs, our drive-thru pharmacies for medication needs, and GetGo mobile ordering for quick in-and-out service are staffed and ready.
Managing our available inventory at each store by asking our guests to be mindful of how much of each item they purchase so that we can make these essential items accessible to all our friends and neighbors.
To keep you and your loved ones fully informed, we’ve answered some common questions. If you have additional concerns, please don’t hesitate to ask.
We understand that social distancing is especially important for elderly individuals during these uncertain times. We’re now offering seniors an extra hour to shop to ensure they have access to newly stocked, high-demand items. Starting on Monday, March 23, our supermarkets will open from 6 a.m. to 7 a.m., Monday through Wednesday, for senior customers, age 60 and up. Our Curbside pickup and delivery services are also available for those who would prefer us to bring groceries to them.
We’re working very closely with our supply partners to keep our shelves stocked with the items you need most, including fresh foods, cleaning supplies, and medications. We’re stocking available product overnight and as shipments arrive throughout the day. We’re managing our available inventory at each store by asking our guests to be mindful of how much of each item they purchase so that we can make these essential items accessible to all our neighbors.
As guests rely on us at this important time, our Team Members are focused on providing the items in greatest need. For this reason, we will continue to limit purchases of high-demand products. We’re stocking available product overnight and as shipments arrive throughout the day. We thank you for understanding.
We are stressing to all Team Members and guests the importance of taking preventative measures outlined by the CDC, particularly the need for anyone not feeling well to avoid visiting our locations. We have implemented more frequent cleaning of our restrooms, checkout lanes, and payment touch pads. These measures are continually being reinforced with our Team Members.
While different factors determine the specifics of healthcare options, we are happy to offer flexible scheduling opportunities and paid sick leave. The wellbeing of our Team Members is a top priority for us so we’re reinforcing the importance of staying home when ill and following all CDC guidance so we can keep our stores clean and our guests and families healthy!