Giant Eagle is committed to providing customers with high quality foods at a great value. At all times we strive to give customers clear, accurate information related to the pricing of items in our stores. Should customers experience a discrepancy between an advertised price and what they are charged, we have solutions that ensure positive outcomes for our customers:
If the price of a product purchased in any Giant Eagle or Market District store appears on your receipt at an amount higher than the displayed, posted or advertised price, you will receive the first improperly scanned item free. You will then be charged the lower price for any additional items of the same product purchased in your transaction.
Giant Eagle, Inc. reserves the right to limit to one (1) the number of items given away for free under the price accuracy policy when multiple varieties of an item are included in an order and up to a maximum of $25. For items more than $25 in value, a customer will receive the item at the lower displayed price less $25.
If the price of a product purchased in any GetGo location appears on your receipt at an amount higher than the displayed, posted or advertised price, you will receive all improperly scanned items at the lower price.
This policy does not include items prohibited by law, including, but not limited to milk in Pennsylvania and alcohol and tobacco in all markets.
If you have any questions or comments related to this policy, please call
Giant Eagle Customer Care at
1-800-553-2324.
Giant Eagle offers check cashing as a privilege to customers pursuant to certain terms. By presenting a check for cash or payment, you agree to these terms:
FEES, PENALTIES & WIC
All Giant Eagle® locations are happy to redeem coupons. The following guidelines apply to ALL forms of coupons:
Additional guidelines apply for the following forms of coupons:
As of March 1, 2020, we no longer double manufacturer coupons.
We reserve the right to accept, decline or limit the use of any coupon(s) as well as the right to make temporary or permanent changes to this policy without notice.
THIS IS A LEGAL AGREEMENT BETWEEN YOU AND GIANT EAGLE, INC. ("GIANT EAGLE"), stating the terms that govern your use of the grocery application ("Licensed Application"). This agreement, together with all updates, additional terms, software licenses, and all of Giant Eagle's rules and policies, collectively constitute the "agreement" between you and Giant Eagle. By installing the Licensed Application you are indicating that you agree to these terms. If you do not agree to these terms do not install or use the application. You must accept and abide by these terms as presented to you. Changes, additions, or deletions are not acceptable, and Giant Eagle may refuse access to the Licensed Application for noncompliance with any part of this agreement.
The Licensed Application is licensed, not sold, to You for use only under the terms of this license, unless accompanied by a separate license agreement issued by Giant Eagle, in which case the terms of that separate Giant Eagle license agreement will govern. Licensor (hereinafter, “Licensor” or “Giant Eagle”) reserves all rights not expressly granted to You.
This license granted to You for the Licensed Application by Giant Eagle is limited to a non-transferable license to use the Licensed Application on any iPhone, iPad or iPod Touch that You own or control and as permitted by the Usage Rules set forth in Section 9.b. of the App Store Terms and Conditions (the “Usage Rules”). This license does not allow You to use the Licensed Application on any product that You do not own or control, and You may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer in any form (including rent, lease, lend, sell, redistribute or sublicense) the Licensed Application. You may not copy (except as expressly permitted by this license and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any parts of updates, except regarding use of open source elements and components included with this Licensed Application). Any attempt to do so is a violation of the rights of Giant Eagle and its licensors. If You breach this restriction, You may be subject to prosecution and damages. The terms of the license will govern any upgrades provided by Giant Eagle that replace and/or supplement the original Product, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern.
By using this Licensed Application, You acknowledge that the Licensed Application is, or may be connected to your online Giant Eagle account, and further accept that Giant Eagle may collect and use personal data, technical data and related information, including but not limited to technical information about Your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to You (if any) related to the Licensed Application. Giant Eagle may use this information, as long as it is in a form that does not personally identify You, to improve its products or to provide services or technologies to You. You also understand that full use of this Licensed Application may require you to register on the Giant Eagle website, and that personally identifiable information may be collected by Giant Eagle, consistent with its privacy policy.
The license is effective until terminated by You or Giant Eagle. Any rights granted herein are subject to termination with or without notice from Giant Eagle if You violate and/or fail to comply with any terms or conditions set for herein. Once this license is terminated, You are no longer entitled to use the Licensed Application. You shall cease all use of the Licensed Application, and destroy any legally made copies or portions thereof, of the Licensed Application. This Application should be used responsibly, safely, and only for the purposes intended by Giant Eagle.
The Licensed Application enables access to Giant Eagle's and third party services and websites, and may even include GPS locator websites (collectively and individually, "Services"). Use of the Services may require Internet access and may further require that You accept additional terms of service.
You understand that by using any of the Services, You may encounter content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search or entering of a particular URL may automatically and unintentionally generate links or references to objectionable material. Nevertheless, You agree to use the Services at Your sole risk and that Giant Eagle shall not have any liability to You for content that may be found to be offensive, indecent, or objectionable.
Certain Services may display, include or make available content, data, information, applications or materials, including coupons, from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Services, You acknowledge and agree that Giant Eagle is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. Giant Eagle does not warrant or endorse and does not assume and will not have any liability or responsibility to You or any other person for any Services, Third Party Materials or websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to You.
In addition, third party Services and Third Party Materials that may be accessed from, displayed on or linked to from Android-enabled devises, the iPhone, IPad, or iPod Touch are not available in all languages or in all countries. Giant Eagle’s intended service area is the Continental United States for residents who can reasonably use Giant Eagle services. If You do not qualify as an intended customer, do not download this application. Giant Eagle makes no representation that identified Services and Materials accessible outside of its intended coverage area are appropriate or available for use in any particular location. To the extent You choose to access such Services or Third Party Materials, You do so at Your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws. Giant Eagle, and its licensors, reserve the right to change, suspend, remove, or disable access to any Services at any time without notice. In no event will Giant Eagle be liable for the removal of or disabling of access to any such Services. Giant Eagle may also impose limits on the use of or access to certain Services, in any case and without notice or liability.
You understand that Giant Eagle may offer integration with its own and/or with third party Services for your convenience. Further, you understand that Giant Eagle is not affiliated with, does not endorse, and is not responsible to these third party Services. Giant Eagle is not responsible for the contents of, updates to, or privacy practices of these third parties, which may differ from those of Giant Eagle. The personal data you may choose to give to Giant Eagle by means of registering the Licensed Application with Giant Eagle shall be governed by Giant Eagle's privacy policy located at https://www.gianteagle.com/privacy-policy.
You expressly acknowledge and agree that use of the Licensed Application is at your sole risk and that the entire risk as to satisfactory quality, performance, accuracy and effort is with you. To the maximum extent permitted by applicable law, the Licensed Application and any services performed or provided by the Licensed Application are provided "as is" and “as available”, with all faults and without warranty of any kind, and Giant Eagle hereby disclaims all warranties and conditions with respect to the Licensed Application and any services, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of quiet enjoyment, and non-infringement of third party rights.
Giant Eagle does not warrant against interference with your enjoyment of the Licensed Application in any way, or that defects in the Licensed Application or services will be corrected. No information or advice given by Giant Eagle representatives shall create any warranty. Should the Licensed Application or services prove defective, you assume the entire cost of all necessary servicing, repair or correction. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the above exclusion and limitations may not apply to you.
To the extent not prohibited by law, in no event shall Giant Eagle be liable for personal injury, or any incidental, special, indirect or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption or any other commercial damages or losses, arising out of or related to your use or inability to use the Licensed Application, however caused, regardless of the theory of liability (contract, tort or otherwise), even where Giant Eagle has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. In no event shall Giant Eagle’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture or production of nuclear, missiles, or chemical or biological weapons.
h. The Licensed Application and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.
The laws of the Commonwealth of Pennsylvania, excluding its conflicts of law rules, govern this license and your use of the Licensed Application. Your use of the Licensed Application may also be subject to other local, state, national, or international laws.
j. Copyrights and Trademarks. Except where otherwise specified, the contents of the Licensed Application are copyright (c) 2010 Giant Eagle, Inc. All rights reserved.
As with any purchase from the family of Giant Eagle brands, if you aren't 100% satisfied with your purchase, we'll give you double your money back.
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We are online and available to answer your questions Monday-Friday 9 a.m. — 5 p.m.
Giant Eagle is pleased to offer our customers the finest products. If for any reason, you are not completely satisfied, you may return any product.
Upon return of the item, the following guidelines apply:
As an organization committed to delivering fresh, high quality and sustainable foods to customers for years to come, Giant Eagle recognizes the role that pollinators play in food production. With as much as one third of the world’s food crop production dependent upon pollinators, it is extremely important that businesses and communities alike take steps to protect the animals driving pollination, particularly the native and honeybee populations.
Giant Eagle recognizes that a variety of chemicals negatively impact pollinators, with the notable inclusion of the neonicotinoid and organophosphate families of pesticides. We are extremely proud that all of our live plant suppliers are neonicotinoid and glyphosate free and that we no longer sell products for home garden use that use these toxic chemicals.
As part of our commitment to delivering the highest quality and sustainable foods, Giant Eagle will require that all national and global produce vendors and suppliers adopt a comprehensive Integrated Pest Management (IPM) program by 2025. IPM is a pest management framework that minimizes pesticide use and risks by: relying on inspection and monitoring to detect and correct conditions that could lead to pest problems; implementing biological, cultural and physical strategies to prevent and suppress pest populations; using chemical controls only as a last resort and when economically justified; and assessing pesticide risks and prioritizing the lowest risk options.
To achieve this goal, Giant Eagle asks growers to become certified to one of the following third party certifications that include robust IPM criteria, and in some cases, other pollinator protections.
Those produce vendors and suppliers unable to achieve one of the above third party certifications must create an IPM plan that meets key, stringent criteria set forth by Giant Eagle which will be reviewed by an external entity with expertise in Integrated Pest Management.
For small-scale local produce vendors, who are very important to Giant Eagle, we commit to providing educational forums to support understanding and development of an IPM plan.
Giant Eagle supports IPM as a method to comprehensively address pesticide use. As part of this, the Company expects that all produce vendors will phase out the use of all non-essential chemicals, including nitroguanidine neonicotinoids. Suppliers are encouraged to avoid regrettable substitutions, in which the replacement for a toxic chemical is equally or more toxic than the original chemical. Regrettable substitutions for neonicotinoids include other pollinator-toxic pesticides which can be identified in this Friends of the Earth guide. Resources for safer substitutions may be found using the Pesticide Risk Tool.
Giant Eagle recognizes the positive impact that the expansion of the Organic food industry has on limiting and eliminating the use of synthetic pesticides. The Company is committed to offering our customers certified Organic products at affordable prices in relevant product categories throughout our store and online, and continues to make the growth in the number and variety of Organic items in our family of Giant Eagle brands a priority.
At Giant Eagle, we believe that everyone deserves respect and we work to preserve human rights throughout our company and our supply chain. Our actions are guided by our core values and we apply these to everyone we do business with inclusive of our Team Members, suppliers, customers, and communities.
At Giant Eagle, we believe that everyone deserves respect and we work to preserve human rights throughout our company and our supply chain. Our actions are guided by our core values and we apply these to everyone we do business with inclusive of our Team Members, suppliers, customers, and communities.
Giant Eagle is committed to the welfare, and proper handling, of all animals that are used in the production of products sold.
This is a long-standing commitment. Giant Eagle pledges its diligence in working with industry and academia in the pursuit of new and improved technologies and methods to further enhance animal well-being.
This is not only the right thing to do; but it also is an important moral and ethical obligation we owe to our customers, suppliers, and the animals we depend on for products.
We support the Five Freedoms of Animal Well Being as guiding principles for its Animal Welfare policies. The five freedoms are: