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Frequently Asked Questions

We know you have questions about the COVID-19 vaccines. To help you stay informed, here’s what we know so far. We’ll update you with the latest information as soon as we can.

CDC Frequently Asked Questions
For more information on vaccine development, availability, and other frequently asked questions, please consult the Centers for Disease Control or your state health department.

Now you can view your COVID-19 vaccine details electronically, save those details for ready access, and securely share them with others in support of return-to-work, return-to-school, and other activities.

Please allow 24-48 hours for your record to update following your vaccination. To receive your COVID-19 vaccine information, you must be 13 years of age or older, and have received your COVID-19 vaccine at Giant Eagle Pharmacy or a Giant Eagle Pharmacy sponsored COVID-19 vaccine clinic.

How to Get Your Electronic Vaccine Record
Step 1

Text “record” to 1-844-590-0015

Step 2

Save your information on your phone by taking a screenshot, or to your Apple Wallet or Google Pay

Step 3

Share the QR code with others to confirm your COVID-19 vaccination information



If you receive an “unable to validate” message, please contact Giant Eagle Pharmacy at 1-877-345-7467 from 9:00 a.m to 7:00 p.m. Monday through Friday. If we are able to successfully find your records based on the information you provided, you will receive a link to your COVID-19 vaccine details.

* Available for patients 13 years of age and older. Standard text and data rates may apply. See your plan for details.

Nurse giving vaccine to person at a Giant Eagle Pharmacy

Giant Eagle Pharmacists are all certified to administer immunizations. When you arrive at the Pharmacy, please go directly to the drop-off window for your appointment. You must wear a mask/face covering and adhere to social distancing as you wait to receive your vaccination.

Vaccines will be $0 for patients. Please provide your insurance information at the time of vaccination.

The Moderna and Pfizer COVID-19 vaccines are two-dose vaccines. For a two-dose vaccine to be fully effective, it is important that both doses are given at the correct time.

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An appointment will be required for your second dose approximately three to four weeks after your first dose.

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The Pharmacy team will provide you with your second dose appointment day and time prior to leaving the Pharmacy after your first dose.

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If you need to cancel or change your appointment, please call your local Giant Eagle Pharmacy.

While the CDC generally recommends that a booster be the same vaccine product as the original COVID-19 vaccine that you received, you can choose to get a different vaccine product for your booster.

Yes, the CDC is providing immunization cards and Giant Eagle will give one to every person who receives a vaccination.

No, mRNA vaccines do not contain active SARs-CoV-2 virus and cannot give you COVID-19.

Patients who have not been vaccinated against COVID-19 may choose to receive 2 doses of Pfizer COVID-19 vaccine at least 21 days apart, 2 doses of Moderna COVID-19 vaccine at least 28 days apart, or one dose of Janssen COVID-19 vaccine. After being vaccinated, patients with a weakened immune system can receive a third dose of Pfizer or Moderna vaccine at least 28 days after they receive their second dose. Patients 18+ years of age who are eligible for a booster may receive a dose of COVID-19 vaccine at least 2 months after their Janssen vaccine dose or at least 6 months after their Pfizer or Moderna COVID-19 vaccine second dose. Immunocompromised patients may receive a booster at least 6 months after their third dose of vaccine.

The second dose should be given as soon as possible after the minimum dosing window. Dose 1 does not need to be repeated.

No, vaccines are not interchangeable for the initial vaccination series. The COVID-19 vaccine series should be initiated and completed with the same product. Booster doses may be a different vaccine product from the initial vaccination. Talk to your Pharmacist if you would like a different vaccine product.

COVID-19 vaccines may be administered without regard to timing of other vaccines. This includes administration of COVID-19 vaccine and other vaccines on the same day. Your Pharmacist may recommend that you receive the vaccines in separate arms.

Patients with current infection should wait until full recovery from acute illness and isolation period has ended. There is no minimum interval between infection and vaccination.

Patients with a previous infection may be vaccinated with no minimum interval between infection and vaccination.

Patients with known exposure in congregate healthcare or living settings may get vaccinated. Patients in outpatient or community settings should get vaccinated after a quarantine period has ended.

No, we do not give incentives for COVID-19 Vaccinations.